Help on Demand LLC

20 Years of experience can help.

Over the years we have learned a great deal about our customers. Let me share a few observations with you.

Did you know…Our focused customer profiles are typically those who earn between 10 and 100 million dollars and are managed by 1 to 2 people with an average of three IBM i5 systems.

Did you know…IBM only has 13% of the small to medium business systems?

This means IBM will sell new solutions, hardware and services into larger enterprise customer bases which will produce more end of life hardware and opportunity for you to save money.

Why do SBM need the Help on Demand Company?

The complexity of the systems and the changing environment of these companies have the need for seasoned professionals who can provide expert knowledge in the area of “used business computing”. They also rely on our ability to consult against large companies who have market driven technology solutions which are designed to cost more money by way of software subscription fees and other hidden cost.

Customer care
IBM has over 350,000 employees with hundreds of divisional managers. Although the trend at big blue is to try to focus more acutely on the SMB it has had its difficulty in servicing this marketplace. This leaves small venders like the HOD Company to thrive as we provide one stop shopping with excellent customer care.

End of life systems and re-freshing
End of life computing systems within the IBM midrange family of systems is typically 18 months. Within this time frame IBM announces new systems, software and processors to replace old technology, thus driving their market driven product line.

We have seen end of life equipment last up to 10 years with the proper care and maintenance and knowledge, this can save hundreds if not thousands of dollars per month. Because IBM delivers high quality robust equipment these end of life processors, tape drives and printers can be re-freshed into other SMB accounts.

Go Green and save on used equipment

On selected products, primarily legacy printers we have agreements with selected reconditioning companies who specialize in a particular brand, model or consumable of legacy products. The go green advanced exchange program allows us to recycle industry proven technology. The Go-Green program is in association with a select group of engineering companies whose main roll is to repair and recondition these systems. The HOD Company’s roll is to sell the products and services back into the end-user market place. Create value, save money, save time, save the world! Go Green!

Benefits of using the Help on Demand Company

Economic value.

Longevity.

Expert IBM knowledge.

Go with the experts and save!

Did you know; we have become specialists in these machines and have developed a following of customers who rely on us to provide the proper equipment and knowledge to keep their operations running smoothly?

From sophisticated system configuration to providing memory and disk drives our customers have grown to depend on us for fast, fair and friendly service.

Let our experts help.